The statement 'Filing accuracy rate is calculated as (records retrieved from proper locations x 100) divided by records requested' is true or false?

The statement 'Filing accuracy rate is calculated as (records retrieved from proper locations x 100) divided by records requested' is true or false?

• A. True
• B. False
• C. Not enough data
• D. It uses the number of records located divided by the total located

Answer: (A)

Filing accuracy rate measures how often requested records are retrieved from their correct locations. The calculation uses the number of records retrieved from proper locations as the numerator and the number of records requested as the denominator, then multiplies by 100 to express it as a percentage. This directly reflects how accurately the filing system fulfills requests: every time you pull the right item from the right place, you increase the rate; if a record isn’t found or is pulled from the wrong location, it lowers the rate. Using a ratio like records located over total located would assess a different aspect (how many things you can find overall) and wouldn’t show how accurately each individual request was fulfilled. Therefore, the statement is true.

Filing accuracy rate measures how often requested records are retrieved from their correct locations. The calculation uses the number of records retrieved from proper locations as the numerator and the number of records requested as the denominator, then multiplies by 100 to express it as a percentage. This directly reflects how accurately the filing system fulfills requests: every time you pull the right item from the right place, you increase the rate; if a record isn’t found or is pulled from the wrong location, it lowers the rate. Using a ratio like records located over total located would assess a different aspect (how many things you can find overall) and wouldn’t show how accurately each individual request was fulfilled. Therefore, the statement is true.